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The end of the self-aggrandizing listicle in search and AI

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17 Feb 2026
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Frank Strong, MA, MBA
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Listicles promoting “the top” or “best of” with your own product at the top are getting crushed in search, which shows that cheap tricks are a waste of time, budget and trust You’ve seen those listicles. The ones where a...
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Big PR firm puts the global value of business reputations at $7 trillion

Big PR firm puts the global value of business reputation at $7 trillion

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20 Jan 2026
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Frank Strong, MA, MBA
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Prioritizing business reputation can deliver an extra 4.78% in annual shareholder value, study finds “Reputation, which was once a soft PR metric, has become a quantifiable asset class,” according to a new study, The Global Reputation Economy, by Burson. Burson...
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Under-Recognized Value of PR is Keeping a Business out of a Bad Spot

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07 Feb 2023
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Frank Strong, MA, MBA
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Taking in a wide view of the landscape is one of the under-recognized benefits of PR Among martial arts, Brazilian Jiu-Jitsu is among the most cerebral. It’s as much an exercise in problem-solving as it is an exhibition of physical...
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Two New Corporate Indexes to Watch in PR: Reputation and Misinformation [PR Tech Sum]

Corporate PR Index: Two Cool New Indices Track Corporate Reputations and Risk Exposure to Misinformation [PR Tech Sum No. 39]

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08 Nov 2022
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Frank Strong, MA, MBA
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Two different PR tech vendors have launched Corporate PR indices; one tracks corporate reputations and the other tracks risk exposure to misinformation   An index is defined as “an indicator, sign, or measure of something.” For example, in finance, the Dow...
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The 3 Characteristics of Effective Thought Leadership in B2B Marketing

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14 Apr 2020
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Frank Strong, MA, MBA
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A study by Edelman and LinkedIn connects B2B thought leadership to trust and sales; and what it takes to be effective Effective thought leadership content is a staple of B2B marketing. And it should be – because thought leadership builds...
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The Complicated Business of Mixing Brand and Politics

The Complicated Business of Mixing Brand and Politics [Survey]

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28 May 2019
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Frank Strong, MA, MBA
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It’s very difficult to escape politics these days. Political messages have permeated every possible medium from the mailbox to social media and everywhere in-between. Most of it is shouting, and there is very little listening. That’s the backdrop for brands...
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This Twitter Ad Shows Us Why Social Media Advertising Needs Cross-Functional Teams Empowered with Compassion and Humanity

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05 Feb 2019
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Frank Strong, MA, MBA
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You can’t just spend your way to success in social media advertising. You can have the best research, personas, targeting, messages and creative – and still miss the mark. Why? Because your customers and prospective customers get a vote. They...
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How to Deliver a Genuine Corporate Apology [UML]

How to Deliver a Genuine Corporate Apology [UML]

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15 Apr 2017
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Frank Strong, MA, MBA
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You only get one shot at making a good first impression – and that’s true for corporate apologies too. When a company apologizes and then has to apologize again – and then apologizes again, again, and again – the business...
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Value of PR People Buy from Brands They Know Like and Trust [UML]

Corporate Reputation: Buying from Brands We Know, Like and Trust [UML]

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18 Mar 2017
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Frank Strong, MA, MBA
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News and coverage can contribute to a corporate reputation, but it’s rarely the catalyst.  Earned media is usually the result of good ideas backed by actions long since set in motion. This is where corporate leaders get confused about PR and...
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PR in a Better Position to Manage Corporate Social Media

Survey says PR Best Positioned to Manage Corporate Social Media

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12 Jan 2016
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Frank Strong, MA, MBA
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2 Comments
Ownership is a strong word in the high-stakes game of corporate social media turf wars – yet consensus increasingly points to PR as primary proponents. A recent survey by the employment agency, The Creative Group, says corporate executives are increasingly...
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About Sword and the Script Media, LLC

Based in Atlanta, Georgia, Sword and the Script Media, LLC is veteran-owned public relations agency immersed in the business-to-business (B2B) marketplace. We focus on sustainable programs for PR, marketing and social media. A defining difference comes down to our approach – that marketing ought to have utility. This is because marketing that helps, sells better than marketing that hypes.

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