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Will chatbots be the primary interface for PR software [PR Tech Sum No. 61]

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01 Apr 2025
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Frank Strong, MA, MBA
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Summary of news from PR software vendors: SignalAI rolls out a chatbot; Dazzle unveils 2.0; PRophet adds influencer marketing; Equiniti (EQ) to Acquire Notified; Semrush names Bill Wagner new CEO One of the biggest technology vendors in the communications space...
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Cognitive dissonance: How LLMs might change PR and communications [Public Relations Review Podcast]

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14 Mar 2025
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Frank Strong, MA, MBA
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If generative AI gets your story wrong, who do you contact to lobby for a correction? Peter Woolfolk recently had me back on his Public Relations Review podcast: LLMs vs GOOGLE: The Impact on the Future of Public Relations Searches! ...
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Unpacking communicators’ predictions for generative AI with the Stories and Strategies podcast

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04 Jan 2025
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Frank Strong, MA, MBA
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Will generative AI be an ally or nemesis for marketing and PR professionals in 2025? Doug Downs, the host of the Stories and Strategies podcast recently had me on to discuss the annual predictions compilation we posted in December. The...
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Machina or ex-machina: ~40 marketing and comms predictions for 2025

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10 Dec 2024
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Frank Strong, MA, MBA
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If these predictions are any indication, there’s little consensus across marketing and PR about what will happen next year; exciting times are ahead In pouring over predictions I received this year, I had a simple observation: I disagreed with a...
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New products and problems across PR software land [PR Tech Sum No. 60]

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03 Dec 2024
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Frank Strong, MA, MBA
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Three PR software providers are getting a jump on the new year with AI-infused products for professional communicators; Bloomberg reports on more struggles for Cision   The challenge with generative AI is probability. It’s stringing words together based on how...
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The tide of news in PR software is slowing [PR Tech Sum 59]

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05 Nov 2024
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Frank Strong, MA, MBA
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Meltwater adds X / Twitter “resyndication rights”; Muck Rack pitches a “hit score” in latest release; mentions and recommended reading When I first started compiling these monthly summaries – back in April of 2019 – it was because no one...
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A look at Edelman’s report on generative AI for PR, marketing and comms

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15 Oct 2024
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Frank Strong, MA, MBA
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The PR firm says, “Generative AI has democratized access to insights, allowing non-technical users to engage with complex data sets through intuitive interfaces and natural language queries” Edelman is out with a new “enterprise-focused evaluation guide” for the communications industry....
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Generative AI inches along in public relations [PR Tech Sum 58]

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01 Oct 2024
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Frank Strong, MA, MBA
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The internet received similar levels of hype in 1999, receded with the dot-com bust and then came back with slow and steady progress; generative AI in public relations seems to be evolving in the same way If you can excuse...
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Verified badges for press releases [PR Tech Sum 57]

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06 Aug 2024
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Frank Strong, MA, MBA
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New product features from GlobeNewswire and Prowly; Dow Jones sues Cision, mentions: Stagewell, Staffbase, TrueScope and Meltwater; farewell Hanson & Hunt Regular readers might be interested to know I quietly started a podcast a few months back – The B2B...
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Will 2024 be a good year for internal comms? [PR Tech Sum 55]

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11 Jun 2024
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Frank Strong, MA, MBA
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Staffbase launches beta for new internal comms tool; Muck Rack team up with Shankman; Agility PR Solutions parent touts LLM deal with “big tech” In an unscientific observation, I’ve noticed a lot of companies are hiring internal communications. Traditionally, that...
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About Sword and the Script Media, LLC

Based in Atlanta, Georgia, Sword and the Script Media, LLC is veteran-owned public relations agency immersed in the business-to-business (B2B) marketplace. We focus on sustainable programs for PR, marketing and social media. A defining difference comes down to our approach – that marketing ought to have utility. This is because marketing that helps, sells better than marketing that hypes.

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