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Confidence in Analytics Reporting Referral Spam and Trust in Data [UML]

Confidence in Analytics: Reporting, Referral Spam and Trust in Data [UML]

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17 Dec 2016
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Frank Strong, MA, MBA
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The push for better measurement in marketing and PR has been something of a groundswell over the last decade.  Indications of success and key performance indicators (KPIs) have come a long way toward suggesting whether marketing is on the right...
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a-simple-measure-of-marketing-many-businesses-miss

A Simple Measure of Marketing Many Businesses Miss

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25 Oct 2016
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Frank Strong, MA, MBA
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How did you hear about us? The answer to that simple question can provide tremendous insight as to what marketing investments, strategies and tactics are yielding results. While many businesses don’t ask this question, they do ask so many other...
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you-cant-buy-a-beer-with-an-mql

Marketing ROI: You Can’t Buy a Beer with an MQL [UML]

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10 Sep 2016
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Frank Strong, MA, MBA
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“What’s the ROI of putting your pants on every day?” asked Scott Monty in a modestly famous quip. “It’s hard to measure but there’s negative consequences for not doing it.” The point this comment gets after — I believe —...
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State of Content Marketing effectiveness improving

Survey Finds Improving Optimism in Content Marketing

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19 Jul 2016
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Frank Strong, MA, MBA
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1 Comment
Marketers are reporting better results stemming from content marketing.  That’s according to a recent survey published by Ascend2 titled 2016 State of Content Marketing Survey Summary Report. The study found the vast majority of the 219 respondents to the June...
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https://www.swordandthescript.com/2016/01/digital-pr-edge/

4 Free Chrome Browser Extensions for a Digital PR Edge

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19 Jan 2016
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Frank Strong, MA, MBA
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Blog posts that recommend some absurd amount of tech tools that are labeled “must have” amaze me. Some of the titles list dozens, even hundreds of tools that are “essential.” Nobody, except perhaps a carpenter, needs a hundred tools and...
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3 Ideal Content Marketing Metrics

We Should Measure Content Marketing by Relationships

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24 Mar 2015
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Frank Strong, MA, MBA
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3 Comments
As a metric for content marketing, pageviews are flawed according to a white paper – Why Content Marketers Are Using All the Wrong Metrics – published by Contently.  The company provides the combination of a talent marketplace and content marketing software to manage...
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5 Categories of Measurement for PR Pros Should Measure

5 Categories of PR Metrics Pros Should Measure

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05 Aug 2014
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Frank Strong, MA, MBA
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6 Comments
There’s an old saying in advertising that half of the budget is wasted, but marketers don’t know which half. Today, there are enough analytical tools today to avoid wasting half of the marketing spend. The demand for measuring effectiveness in...
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social-media-roi-rant

Code Red: Social Media ROI Rant

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09 Feb 2011
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Frank Strong, MA, MBA
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2 Comments
Editor’s Note:  This post on social media ROI from 2011 is made up of equal parts of humor, sarcasm and frustration.  Not necessarily in that order.  We live in a world that has no walls.  Where market conversations start and...
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Did the Old Spice Campaign Really Drive Sales

Did the Old Spice Campaign Really Drive Sales?

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20 Oct 2010
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Frank Strong, MA, MBA
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4 Comments
Did Old Spice actually see sales from its viral campaign? In a session at the PRSA International Conference, this question came up during the question and answer period. The answer seems to be: yes. Earlier reports from mainstream media sources, such...
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The Folly of Public Relations Measurement

The Folly of Public Relations Measurement

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05 Aug 2009
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Frank Strong, MA, MBA
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11 Comments
Measuring public relations results is fast becoming my pet peeve. Not the act of actual public relations measurement, but the conversation around it. It seems every day now I read a new article penned by a well-intended PR expert that...
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About Sword and the Script Media, LLC

Based in Atlanta, Georgia, Sword and the Script Media, LLC is veteran-owned public relations agency immersed in the business-to-business (B2B) marketplace. We focus on sustainable programs for PR, marketing and social media. A defining difference comes down to our approach – that marketing ought to have utility. This is because marketing that helps, sells better than marketing that hypes.

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