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Reduce marketing employee turnover to improve performance [academic study]

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24 Jun 2025
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Frank Strong, MA, MBA
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Rigorous study shows marketing turnover has a high cost and lasting impact; demonstrates the importance of continuously investing in the marketing team When a marketing team turns over a team member, two things happen: 1) the value of the brand...
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Early stage B2B tech startups don’t invest enough in marketing [peer-reviewed study]

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16 Apr 2024
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Frank Strong, MA, MBA
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Those companies that are in the early stages of a startup building a product stand to gain “the greatest” valuation benefit from marketing About half (45%) of all B2B technology startups make no effort to market their products. As a...
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You Are Not Your Target Audience [False Consensus Effect]

You Are Not Your Target Audience [False Consensus Effect]

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18 Jan 2022
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Frank Strong, MA, MBA
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Every now and then I’ll hear a marketer say, “I’m the target audience.” As such, the marketer assumes their target audience has the same view of the world as they do. The reality is, they probably don’t. This is a...
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MIT Sloan Study: Just 7% of Companies Have Digitally Savvy Executive Team

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11 May 2021
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Frank Strong, MA, MBA
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Marketing and PR require considerable time to educate executives that aren’t digitally savvy; if we can keep our frustrations in check the payoff promises big returns One of the biggest frustrations in the marketing and PR profession today is the...
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Disinformation in Business and Facts, Diplomacy, and Trust as Countermeasures [

Disinformation in Business and Facts, Diplomacy, and Trust as Countermeasures [UML]

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18 Jan 2020
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Frank Strong, MA, MBA
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I watched The Great Hack this past weekend – a documentary on Netflix about the Cambridge Analytica scandal. While I don’t agree entirely with the fatalist premise in the narrative, it will give anyone working in PR, marketing or media...
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The CMO Survey Shows Us How Classic 4Ps of Marketing Are Changing

A CMO Survey Shows Us How Classic 4Ps of Marketing Are Changing

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02 Oct 2018
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Frank Strong, MA, MBA
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A year after starting the role, a new retail CMO was frustrated. The job description discussed in the courtship didn’t match the reality: “To his surprise, his role was limited mostly to marketing communications, including advertising and social media. He...
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Proof of B2B Marketing Value Does Not Start with the Competition-top

Proof of B2B Marketing Value Does Not Start with the Competition

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30 Aug 2016
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Frank Strong, MA, MBA
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What’s the best way for B2B marketers to prove their value to senior management?  Position your brand against the competition – according to a survey by the ANA which was reviewed by eMarketer in a piece titled How Can B2B Marketers...
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The Difference between Selling and Marketing

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24 Aug 2014
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Frank Strong, MA, MBA
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When I left my previous gig, which was focused on the PR and marketing industry, one of my concerns was losing a step. That’s partly proven true, since my day-to-day now, while still marketing, is focused on an entirely different...
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Communications Professors without a Social Media Clue

Communications Professors without a Social Media Clue

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20 May 2012
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Frank Strong, MA, MBA
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3 Comments
Several years ago I contacted one of my old professors from American University. We were working on a corporate webinar theme and I thought he’d be a good fit.  A published author, an associate (not an adjunct) professor (but without...
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Five Reasons PR Campaigns Fail

Barriers to Communication: 5 Reasons PR Campaigns Fail

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22 Jul 2010
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Frank Strong, MA, MBA
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2 Comments
Didn’t get the results you wanted?  Try turning up the volume and frequency as an easy fix.  Say it louder and more often – they’ll get the message. Or will they? In 1947, two researchers identified five “psychological barriers” to...
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Recent Posts

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About Sword and the Script Media, LLC

Based in Atlanta, Georgia, Sword and the Script Media, LLC is veteran-owned public relations agency immersed in the business-to-business (B2B) marketplace. We focus on sustainable programs for PR, marketing and social media. A defining difference comes down to our approach – that marketing ought to have utility. This is because marketing that helps, sells better than marketing that hypes.

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