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A seed to fix the growing public relations problem for AI companies

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02 Jun 2026
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Frank Strong, MA, MBA
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Public sentiment sours on AI as companies reap the consequences of alarmist messaging on jobs, energy costs and failed initiatives; the fix doesn’t start with a messaging exercise – it starts with a listening tour A Pew Research study published...
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Essential generative AI customizations PR should make to their tools

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19 Aug 2025
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Frank Strong, MA, MBA
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Sychophancy is a genuine risk to generative AI; as PR increasingly relies on these tools, it’s imperative to modify their customizations to prevent generative AI from merely telling you what it thinks you want to hear More than three-quarters (77%)...
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Cognitive dissonance: How LLMs might change PR and communications [Public Relations Review Podcast]

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14 Mar 2025
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Frank Strong, MA, MBA
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If generative AI gets your story wrong, who do you contact to lobby for a correction? Peter Woolfolk recently had me back on his Public Relations Review podcast: LLMs vs GOOGLE: The Impact on the Future of Public Relations Searches! ...
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Building a media list for PR is a strategic research process [contrarian view]

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18 Feb 2025
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Frank Strong, MA, MBA
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Building out a media list isn’t about adding names and emails to a spreadsheet – or pulling a list of reporters from a database – it’s about understanding the people you want to influence There’s an old military expression that...
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A look at Edelman’s report on generative AI for PR, marketing and comms

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15 Oct 2024
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Frank Strong, MA, MBA
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The PR firm says, “Generative AI has democratized access to insights, allowing non-technical users to engage with complex data sets through intuitive interfaces and natural language queries” Edelman is out with a new “enterprise-focused evaluation guide” for the communications industry....
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7 ideas explaining why the B2B SaaS sector is sluggish right now

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18 Jun 2024
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Frank Strong, MA, MBA
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Too many B2B SaaS companies went after ‘bad fit customers’ under a mandate of ‘growth at all costs’ – along with these other trends – is the cliff notes on what’s thwarting sales and marketing in the tech sector In...
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What does the silence in PR software speak? [PR Tech Sum 54]

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07 May 2024
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Frank Strong, MA, MBA
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It’s been pretty quiet this month in PR software; that’s starting to look like it’s going to be characteristic for the year On the first Tuesday of every month, I sort through the news from the PR software community in...
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This AI is ‘Taylor’ Made for Media Relations; PRophet Adds Generative AI to PR Software [PR Tech Briefing]

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14 Mar 2023
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Frank Strong, MA, MBA
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Former PR agency leader is a building software product focused on improving PR pitches with two different types of artificial intelligence   I’ve started to use ChatGPT to rewrite and suggest alternate headlines. Recently, I completed an article for a...
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A Fairly Comprehensive List of PR and Comms Technology Vendors for 2023 [PR Tech Sum No. 40]

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17 Jan 2023
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Frank Strong, MA, MBA
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If you are striving to build your short list of PR and communications technology vendors, this long but neatly organized list of companies and resources might prove helpful  My last PR tech sum went up in November of last year...
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An “Interview” with ChatGPT: What is Public Relations? How has PR Changed? Will Artificial Intelligence Replace Comms Pros?

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03 Jan 2023
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Frank Strong, MA, MBA
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We interviewed ChatGPT about public relations and while it does well with high-level questions, it becomes repetitive when those questions were more nuanced; the system says it is “unlikely” that it “or any other AI system will fully replace public...
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About Sword and the Script Media, LLC

Based in Atlanta, Georgia, Sword and the Script Media, LLC is veteran-owned public relations agency immersed in the business-to-business (B2B) marketplace. We focus on sustainable programs for PR, marketing and social media. A defining difference comes down to our approach – that marketing ought to have utility. This is because marketing that helps, sells better than marketing that hypes.

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