In game theory, there are two types of games: finite and infinite.
During the podcast, he says baseball is a good illustration of a finite game. The players know each other, the rules, and have agreed, that whichever team has the most runs after nine innings wins the game.
This is very different than an infinite game, according to Mr. Sinek. An infinite game is characterized as having both known and unknown players, the rules are changeable and the objective is to perpetuate the game.
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“When you pit a finite player against a finite player the system is stable – baseball is stable,” he said. The same is true you put an infinite player up against and infinite player. There is no winner or loser in an infinite game he notes, players only drop out when they lose the will or resources to continue.
“Problems arise, however when you pit a finite player against an infinite player,” he says. “Because finite players are playing to win and infinite players are playing to stay in the game.”
He points to the Vietnam War as an example, where the U.S. was fighting to win, and the opposing forces were fighting to stay in the game. It’s also the cliff notes to the more recent wars in the Middle East over the last decade (the U.S. military pulled off what is perhaps the most remarkable change management program in history).
Bringing it back to business, Mr. Sinek says his work at Microsoft and Apple presents a stark difference between the finite and infinite players: At Microsoft, he says in his observation, the majority of the executives spend most of their time analyzing ways to beat Apple. By contrast at Apple, all of the executives spend all of their time on the company’s mission, such as discussing ways help teachers teach or how to help students learn.
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Mr. Sinek says the obsession one business has with the competition – while the competition is focused on the future – demonstrates how an infinite player frustrates the competition.
In my mind, it’s a great example of a defining difference for effective content marketing. Most marketing leaders are accustomed to marketing campaigns. In other words, campaigns with defined players, rules and timing.
This is yet another illustration of how and why content marketing isn’t a campaign, it’s a culture. It requires persistence, continuous iterative improvement, unconventional thinking, and it never ends. Indeed, a culture of infinite players that frustrate the competition.
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