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March 26, 2013

Livefyre: How Customer Service Trumps PR

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Frank Strong, MA, MBA

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by Frank Strong It’s not every day a company provides amazing service. When a company does provide good service — it usually blows our mind because we are so accustom to lousy service: Endless automated phone mazes that feel like...

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Popular Posts

Press Release Pricing: How Much Does Press Release Distribution Cost? [and other FAQs]

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If you want to get the best results out of PR, you 100% must put some effort into Twitter

5 point memo to PR about Twitter from a survey of 2,000 journalists (to get the best results from PR, you must put effort into Twitter)

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The Average Cost of a B2B Content Asset is $2,791 [Data Analysis]

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Image via DALL-E, “a diverse group of professional men and women, dressed in business attire, eating pages from various reports, articles and white papers in the style of van Gogh”

B2B Content Consumption is “Directly Correlated” with Intent to Buy

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Will AI replace PR people in the next 10 years? Most PR software executives indicate artificial intelligence (AI) will enhance PR pros work and can’t replace imagination and a human touch; yet some point out tech innovation invariably does eliminate some jobs.

Will AI replace PR people in the next 10 years? Answers from 13 PR software executives

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Recent Posts

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The type of content B2B buyers say helps vendors win deals [study]
How SaaS companies are using case studies to drive results [benchmarks]
PR software vendors are starting to talk security in generative AI pitches [PR Tech Sum No. 46]
5 ways for B2B marketing to align with finance brand building

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About Sword and the Script Media, LLC

Based in Atlanta, Georgia, Sword and the Script Media, LLC is veteran-owned public relations agency immersed in the business-to-business (B2B) marketplace. We focus on process-driven programs for PR, marketing and social media. A defining difference comes down to our approach – that marketing ought to have utility. This is because marketing that helps, sells better than marketing that hypes.

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